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Customer Services


Through a gate, down a tree-lined, brick corridor beside Chloé and Oscar De La Renta on a bustling, see-and-be-seen street in Los Angeles, sits our jewel box, our one and only brick-and-mortar location—The Store on Melrose Place. 

Behind the red doorsyou can find the best in beauty by way of the products on THE SHELVES, but, pay us a visit and you will also find some more intangible bests: a private makeup application in our famed studio for your event that is complimentary with your purchase of $500 (appointment required, merci), bespoke monogramming of La Bouche Rouge’s leather makeup cases (free of charge, de rien), your perfect complexion color match, not to mention personal shopping and custom fragrance layering with our Beauty Editors and their unparalleled expertise.

Whether you are looking to overhaul your entire look, require assistance finding that elusive perfect gift, need a skin care routine designed just for you, or are craving a little pick me up in the form of a candle or a new lip gloss, everything you need and more awaits you at The Store, including several products that are rarely seen in the wild. To experience them in person, just stop on by. Read more

8452 Melrose Place
Los Angeles, CA 90069

Monday - Saturday:
10AM - 6PM