Contact
Order Information
For questions about an existing order (including payment, shipping, and returns) or for help placing a new order, please email us at orders@violetgrey.com. Include your name, order number, and any information related to your order issue.

Our hours are Monday - Friday 9am to 5pm PST. We will get back to you by no later than the next business day.
Store Information
Address
8452 Melrose Place
Los Angeles, California 90069
Hours
Monday thru Saturday, 10am to 6pm
Sunday, closed
Holiday Hours
Christmas Eve, 10am to 4pm
Closed Christmas
New Year’s Eve, 10am to 4pm
Closed New Year’s Day

Visit our store page for information on scheduling a visit to The Store on Melrose Place.
Contact
thestore@violetgrey.com
323.782.9700

VIOLET AT YOUR SERVICE
Text us at 310.510.6306 to chat with a real live Beauty Editor.
General Information
Customer Service Inquiries
orders@violetgrey.com
Career Inquiries
careers@violetgrey.com
Partnership Inquiries
partnerships@violetgrey.com
Product Submissions
product@violetgrey.com
Press Inquiries
press@violetgrey.com